Find the Right NDIS Invoicing Tool for You

ShiftCare

What It Does

ShiftCare is a comprehensive team management platform built for NDIS and home care providers. It combines rostering, GPS clock-in/out, invoicing, payroll, and client management into a single system. It integrates with accounting software like Xero and MYOB, making it a strong choice for organisations that need end-to-end workforce management.

Who It Is For

ShiftCare is designed for providers with teams of 5 or more support workers. It excels when you need rostering, scheduling, and payroll alongside invoicing. Dedicated admin staff will get the most value from its feature set.

Strengths

ShiftCare offers an impressive all-in-one solution. Its mobile app supports GPS-verified clock-in and clock-out, giving managers real-time visibility. The Xero and MYOB integrations save significant time on bookkeeping. With a 4.66/5 rating on Google Play from over 6,000 reviews, it has strong user satisfaction and responsive support.

Limitations

ShiftCare requires a minimum of 5 users, starting at around $40/month. There is no voice input, no AI-powered features, and no free tier. For a sole trader who just wants to generate an invoice quickly, the platform can feel over-engineered.

How CareVoice Compares

CareVoice and ShiftCare serve different needs. ShiftCare is a team management platform; CareVoice is a personal productivity tool. If you work alone or with 1-3 colleagues and your primary goal is fast invoicing with AI-generated progress notes, CareVoice is purpose-built for that workflow. If you are building a team and need rostering and payroll, ShiftCare is the stronger choice.

Earni

What It Does

Earni is a mobile-first invoicing app designed specifically for NDIS independent support workers and sole traders. It handles invoice creation with pre-filled NDIS pricing, client management, appointment scheduling, expense tracking with receipt photos, and profit-and-loss exports for tax time. It also offers a Provider Look-up feature that helps workers get discovered by participants.

Who It Is For

Earni targets the same audience as CareVoice: sole traders and independent NDIS support workers who need a simple way to manage clients and send invoices without the complexity of enterprise software.

Strengths

Earni takes a practical approach to the admin burden that sole traders face. Its expense tracking with receipt photos and tax-time reporting features are genuinely useful for small business owners. The Provider Look-up service is a unique marketing tool that no other competitor offers. The mobile-first design feels natural for workers in the field.

Limitations

Earni does not offer voice input, AI-generated progress notes, or automatic PAPL code matching. Invoicing requires manual data entry for each shift. The free tier is limited to just 1 client, and the premium plan costs $27/month, which is significantly higher than CareVoice Pro.

How CareVoice Compares

Both tools target sole traders, but the workflow is very different. With Earni, you manually enter shift details, select billing codes, and type progress notes. With CareVoice, you record a voice note and the AI handles extraction, progress note writing, PAPL code matching, and invoice generation. CareVoice also offers a more generous free tier (5 invoices vs 1 client) and a lower Pro price (from $10.83/mo billed annually vs $27/mo).

Clio Care

What It Does

Clio Care is an AI-powered progress notes tool built for NDIS support workers. It allows you to describe your shift using voice or text, and the AI generates a structured, compliant NDIS progress note. It also supports NDIS plan uploading and parsing, automatic goal linking, and incident detection. Note: Clio Care is unrelated to the legal software company also called Clio.

Who It Is For

Clio Care is ideal for support workers whose primary pain point is writing progress notes. If your organisation already handles invoicing and billing, but you spend too long documenting each shift, Clio Care solves that specific problem well.

Strengths

Clio Care is the only other tool in this comparison that offers both voice input and AI-generated progress notes. Its focus on compliance is strong: it automatically detects incidents, links activities to NDIS goals, and records de-escalation attempts. The platform uses AES-256 encryption and does not use participant data to train its AI models.

Limitations

Clio Care does not generate invoices, does not match PAPL billing codes, and does not produce PDF tax invoices. If you need to bill for your shifts, you will still need a separate invoicing tool. It is web-only with no native mobile app, and pricing is not publicly available.

How CareVoice Compares

CareVoice and Clio Care share AI progress note generation and voice input. The key difference is that CareVoice goes further by also matching the correct PAPL billing code and generating a complete PDF tax invoice. If you only need progress notes, Clio Care is a focused solution. If you need progress notes and invoices from a single recording, CareVoice covers both in one step.

Brevity Care

What It Does

Brevity Care is a cloud-based case management platform for small NDIS and aged care providers. It covers progress notes, rostering, automated invoicing, compliance tracking, service agreements, bulk claims via PRODA API, and cloud document storage. As an NDIS Digital Partner, Brevity maintains direct integration with NDIS systems.

Who It Is For

Brevity is designed for small-to-medium NDIS providers who need a comprehensive management system. Its per-client pricing model (rather than per-user) makes it attractive for providers with many staff members serving a moderate number of participants.

Strengths

Brevity's per-client pricing ($6.49/client/month) is a standout feature: you can add unlimited staff without increasing costs. As an NDIS Digital Partner, it offers direct PRODA integration for bulk payment requests. The all-inclusive pricing means every feature is available at every tier, with no upselling.

Limitations

Some users report that Brevity's system can feel complex, with insufficient training resources. There is no voice input, no AI features, and the minimum cost starts at around $44.90/month. Technical support response times have been a point of criticism in user reviews.

How CareVoice Compares

Brevity is a management platform for providers; CareVoice is a personal tool for workers. If you manage multiple participants and staff and need case management, compliance tracking, and bulk claims, Brevity provides that infrastructure. If you are an individual worker who wants to go from voice recording to invoice in 60 seconds, CareVoice is built for that specific workflow.

Enterprise Platforms: SupportAbility & Lumary

For Large Organisations

SupportAbility and Lumary serve medium-to-large NDIS providers with comprehensive case management, compliance, and financial management capabilities. SupportAbility holds ISO 27001 certification and offers deep NDIS fund management. Lumary is built on the Salesforce platform and supports both NDIS and aged care operations.

These platforms are powerful but require significant investment in setup, training, and ongoing administration. They are designed for organisations with dedicated compliance and admin teams, not for individual support workers. If you are a sole trader or small provider, these platforms will likely be more than you need.